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Privacy Policy

Last Updated: April 6, 2026

Green Dragon Fest is a trade name of Dungeon Masterpiece LLC, a Tennessee limited liability company ("Company," "we," "us," or "our"). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit our website at www.greendragonfest.com or register for our events.

We have adopted the principles contained in the Tennessee Consumer Protection Act (TCPA) and other relevant U.S. privacy laws. A copy of the Tennessee Consumer Protection Act may be obtained from the Tennessee Department of Commerce & Insurance at https://www.tn.gov/commerce/consumer-affairs.html.

Information We Collect

When you register for Green Dragon Fest or interact with our website, we may collect the following categories of personal information:

  • Identity Information: First name, last name
  • Contact Information: Email address, phone number, street address, city, state, and zip code
  • Payment Information: Credit or debit card details (processed securely by Stripe — see "Third-Party Service Providers" below)
  • Event Preferences: T-shirt size, Game Master preferences, accommodation selections
  • Dietary Information: Vegetarian meal preference
  • Waitlist Information: Name and email address when joining our event waitlist

This information is collected directly from you through our registration forms, waitlist signup, correspondence, and email.

How We Use Your Information

We use your personal information for the following purposes:

  • Processing your event registration and payment
  • Sending confirmation emails and event-related communications
  • Managing accommodation reservations and meal planning
  • Honoring Game Master requests where possible
  • Sending waitlist updates and event announcements (with your consent)
  • Responding to your inquiries and providing customer support
  • Complying with legal obligations

You may unsubscribe from our marketing communications at any time by using the unsubscribe link in our emails or by contacting us at the address below.

Third-Party Service Providers

We share your personal information with the following third-party service providers who assist us in operating our business. These providers are contractually obligated to use your data only for the purposes we specify:

  • Stripe — Processes all payment transactions. Stripe receives your payment card information, billing address, and email address. We do not store your full card details on our servers. Stripe's privacy policy is available at stripe.com/privacy.
  • Customer.io — Manages our email communications and waitlist. When you join our waitlist, your name and email address are shared with Customer.io for sending event updates and transactional emails. Customer.io's privacy policy is available at customer.io/legal/privacy-policy.
  • Google Fonts — Our website loads fonts from Google's servers. When you visit our site, your browser makes requests to Google that may include your IP address and browser information. Google's privacy policy is available at policies.google.com/privacy.
  • Gmail (Google Workspace) — We use Gmail's SMTP service to send confirmation and notification emails. Email content, including your registration details, passes through Google's email servers.

Your personal information may also be disclosed where required or authorized by law, or to protect our legal rights.

Cookies and Local Storage

Our website uses the following technologies to support your registration experience:

  • Session Cookies: We use a session cookie to maintain your registration state as you move through the checkout process. This cookie expires when you close your browser or complete your registration.
  • Browser Local Storage: During registration, your form data (including name, email, phone, and address) is temporarily stored in your browser's local storage to prevent data loss if you navigate away. This data is automatically cleared when you complete your purchase.

We do not use any third-party tracking cookies, analytics services, or advertising pixels on this website.

Sensitive Information

We collect limited dietary preference information (vegetarian meal preference) to accommodate your needs at the event. This information is used solely for meal planning purposes and will not be shared beyond what is necessary to fulfill catering arrangements.

Security of Your Information

We take reasonable measures to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. Our website uses HTTPS encryption. All payment transactions are processed securely through Stripe in compliance with PCI DSS standards. We do not store your full payment card information on our servers.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy event management needs, comply with our legal obligations, resolve disputes, and enforce our agreements. Registration and transaction records are typically retained for three (3) years following the event, unless a longer retention period is required by law.

Your Rights

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we update or correct inaccurate information.
  • Deletion: You may request that we delete your personal information. We will comply with deletion requests unless we are required to retain the information for legal or contractual obligations.

To exercise any of these rights, please contact us at the email address below. We may require verification of your identity before processing your request. We will respond to requests within 30 days. There is no fee for access or deletion requests.

Maintaining the Quality of Your Information

It is important to us that your personal information is accurate and up-to-date. If you find that the information we hold is inaccurate, please advise us as soon as practicable so we can update our records.

Policy Updates

This Privacy Policy may be updated from time to time. The most current version will always be available on our website with the "Last Updated" date shown above. We encourage you to review this policy periodically.

Contact Us

If you have any queries, complaints, or requests regarding this Privacy Policy, please contact us at:

Dungeon Masterpiece LLC
[email protected]